Prescript™
Reimbursement
Reimbursement
Initiation Kits
Integrated
PTM combines reimbursement support, treatment initiation, and patient engagement into one connected model designed
to help patients start and stay on therapy.
Reduce financial barriers through co-pay programs, vouchers, and patient assistance.
Help patients begin treatment with branded initiation kits and onboarding resources.
Reinforce persistence through education, reminders, and live support.
Track utilization, engagement, and program outcomes through real-time reporting.
| Patient Journey Stage | Prescript™
Reimbursement |
StarterRx™
Initiation Kits |
StatLine™
Call Centre |
|---|---|---|---|
| Access & Affordability | ✓ Core Solution | Supported | Supported |
| Treatment Initiation | Supported | ✓ Core Solution | Supported |
| First-Fill Success | ✓ Removes Cost Barrier | ✓ Education + Samples | ✓ Live Support |
| Early Adherence (0–90 Days) | Supported | ✓ Structured Reminders | ✓ RN Case Management |
| Ongoing Therapy Support | Limited | Limited | ✓ Core Solution |
| Financial Assistance & Vouchers | ✓ Core Solution | Limited | Supported |
| Live 1-800 Support & Escalation | Integrated | Integrated | ✓ Core Solution |
Prescript™ improves access. StarterRx™ drives confident treatment initiation. StatLine™ reinforces ongoing support.
PTM programs are designed to improve therapy access, treatment initiation, and early adherence.
A patient support program helps patients start and stay on therapy by reducing common barriers to treatment. These programs often include reimbursement support, educational tools, adherence reminders, and live assistance. In Canada, patient support programs are commonly used by pharmaceutical and biotech brands to improve therapy access, reduce abandonment, and support stronger patient outcomes across the treatment journey.
Prescript™ is designed to improve affordability through reimbursement support such as co-pay programs, vouchers, and patient assistance. StarterRx™ is designed to improve treatment initiation through branded starter kits, education, and adherence support. Prescript™ helps patients access therapy. StarterRx™ helps them begin treatment with greater confidence. Many brands use both together to improve therapy start and persistence.
Patient support programs reduce abandonment by removing the barriers that prevent patients from starting therapy. Prescript™ helps reduce financial friction through reimbursement and co-pay support. StarterRx™ improves confidence through education and onboarding tools. When paired with live patient support, these programs help improve first-fill success, reduce early drop-off, and support stronger adherence during treatment initiation.
Yes. Many brands combine Prescript™ and StarterRx™ to support both access and adherence in one connected program. Prescript™ helps patients overcome affordability barriers, while StarterRx™ supports treatment initiation with education, reminders, and branded resources. Used together, they create a stronger patient support experience that improves therapy start, reduces abandonment, and supports better early persistence.
Yes. PTM’s patient support programs are designed to support compliant execution in Canada with consent-based workflows, secure data handling, and documented reporting processes. Programs are structured to align with Canadian privacy and communications requirements, including CASL and PIPEDA, while supporting reimbursement, patient engagement, and reporting needs across regulated healthcare environments.
PTM provides reporting across utilization, engagement, and program performance to help teams measure impact and optimize support strategies. Reporting can include reimbursement activity, program participation, adherence indicators, kit utilization, and response trends. This gives market access and patient support teams clearer visibility into performance while supporting stronger planning, reporting, and internal decision-making.
Improve therapy access, reduce abandonment, and support stronger patient outcomes through flexible programs tailored to your brand goals.