Our Story

For over four decades, PTM has remained focused on one thing: helping healthcare organizations reach Canadian HCPs compliantly in one of the most regulated environments.

Validated, consent-documented database

5000000 + HCPs

National institutional coverage

45000 + Facilities

What began as a specialized communications provider has evolved into a fully integrated partner across HCP engagement, data, and regulatory communications. Every PTM program – from omnichannel campaigns to Health Canada-directed communications is managed entirely in-house, ensuring full operational control, data security, and compliance at every stage.

The PTM Advantage

Why Canada’s leading pharmaceutical and healthcare teams have chosen PTM as their long-term strategic partner for HCP engagement.

40+ years of experience
Preferred vendor to Health Canada
Largest validated, CASL-compliant HCP database
Trusted by 90%+ of pharma and healthcare brands
75+ in-house specialists
Fully onsite operations in a Health Canada-approved facility

Our Health Canada-Licensed Facility

PTM operates a 40,000 sq. ft. purpose-built facility in Markham, Ontario, where all programs are executed in-house, ensuring full control, security, and compliance.

Drug Establishment
License

Authorized for prescription sample

handling and logistics

Medical Device Establishment
License

Authorized for device

sampling and distribution

CASL & PIPEDA

Compliant data

framework

24/7 monitored secure premises with video surveillance
Ambient temperature monitoring
Secure server infrastructure
Real-time inventory control
Backup generator (65 kW) for uninterrupted operations
6 (1)
GMP-aligned fulfillment and disaster recovery protocols

How We Deliver Value

Precision HCP Engagement

Targeted, omnichannel outreach using validated data and compliant channels.

Targeted, omnichannel outreach using validated data and compliant channels.

Regulatory Confidence

Execution aligned with Health Canada requirements, including recalls, safety notices, and compliance programs.

Execution aligned with Health Canada requirements, including recalls, safety notices, and compliance programs.

Measurable Performance

Analytics, reporting, and insights that help optimize campaigns and improve outcomes.

Analytics, reporting, and insights that help optimize campaigns and improve outcomes.

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