100%
Delivery Tracking
Delivery Tracking
Lettershop
Ready Execution
Since 1982
Direct mail remains one of the most reliable ways to reach healthcare professionals, especially when delivery certainty and message retention are essential.
Track every piece from production through delivery.
Optimize reach and cost through targeted postal strategies.
Variable print, custom envelopes, and targeted messaging.
Managed in-house for greater speed, accuracy, and control.
From personalization to delivery, PTM manages every step in-house to ensure speed,
accuracy, and compliance.
High-quality, variable printing for professional, brand-aligned materials
Folding, inserting, labeling, and assembly completed onsite.
Custom envelopes, kitting, and branded materials prepared for distribution.
Tracked distribution with documented delivery records.
Ideal when visibility, delivery certainty, and message retention are critical.
PTM direct mail programs consistently deliver reliable reach and measurable impact.
Direct mail is ideal when digital access is limited, messages are compliance-driven, or guaranteed visibility is required. It performs especially well for safety notices, regulatory communications, product literature, and follow-up to digital or sales rep interactions. Tangible mail cuts through digital fatigue and gives HCPs a physical reference they can review at their convenience.
PTM offers full in-house personalization, including variable text, customized envelopes, color digital printing, and Statcomm™ branded banners. Mail pieces can be tailored by specialty, geography, institution, or campaign objective while maintaining brand safety and compliance. Personalization improves relevance, recall, and engagement, especially when paired with omnichannel or sampling programs.
PTM provides full delivery accountability through Canada Post Smartmail Marketing and premium courier partnerships. Every piece is tracked from production through delivery, with undeliverables researched, logged, and refunded where applicable. This process supports Health Canada accepted physical delivery requirements and provides documented proof of distribution for compliance, safety notices, and regulated communications.
With an onsite, automated lettershop, PTM can launch standard direct mail campaigns within days. For urgent or compliance-driven communications, including safety notices, accelerated timelines are available. In-house production eliminates third-party delays, enabling rapid printing, assembly, and dispatch while maintaining full tracking, quality control, and regulatory documentation.
Direct mail is exempt from CASL and fully compliant when executed under PIPEDA and Canada Post regulations. It is widely accepted by Health Canada for safety notices, risk minimization communications, and recalls. PTM operates from a Health Canada approved onsite facility, ensuring secure handling, controlled production, and regulator-ready documentation for compliant execution.
Deliver your message with certainty through compliant, fully trackable direct mail programs designed for healthcare communications.