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Explore Solutions by Your Goal

Choose your objective to find the most relevant PTM solutions for your team.

Build Precision HCP Audiences

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Build validated, compliant HCP audiences through consent acquisition, real-time verification, and continuous data maintenance.
Build Precision HCP Audiences
Build Precision HCP Audiences

Omnichannel HCP Engagement

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Reach physicians, pharmacists, and allied healthcare professionals through coordinated multichannel engagement programs.
Omnichannel HCP Engagement
Omnichannel HCP Engagement

Sampling, Therapy Access & Fulfillment Solutions

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Distribute samples, literature, and healthcare materials through compliant fulfillment and digital request workflows.
Sampling, Therapy Access & Fulfillment Solutions
Sampling, Therapy Access & Fulfillment Solutions

HCP & Patient Support Programs

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Support healthcare professionals and patients through live assistance, reimbursement, adherence, and education programs.
HCP & Patient Support Programs
HCP & Patient Support Programs

Recall, Safety & Risk Minimization Programs

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Execute urgent healthcare communications, recalls, and safety initiatives with rapid, compliant program management.
Recall, Safety & Risk Minimization Programs
Recall, Safety & Risk Minimization Programs

HCP Insights & Engagement Intelligence

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Capture timely HCP feedback, market insights, and engagement intelligence to support smarter healthcare decisions.
HCP Insights & Engagement Intelligence
HCP Insights & Engagement Intelligence

Find the Right Solution for Your Brand

Refine your search by objective, audience, channel, or compliance needs to discover the most relevant solutions.

Select Objective
Build & Validate My HCP Audiences
Reach My Target Healthcare Professionals
Distribute Samples, Materials & Product Information
Launch HCP or Patient Support Programs
Manage Time-Sensitive Healthcare Communications
Gather HCP Insights & Feedback
Select Audience (Who you want to reach)
Select Channel
Select Compliance
Select Delivery Type

Showing Solutions

No solutions match your filters – try adjusting your selection.
Industry Preferred
AxisOne™ Database
AxisOne™ powers precise HCP marketing with 560,000+ professionals and 49,000+ facilities. CASL-compliant, with MAP™ behavioral segmentation

Landing Page

Call center

CASL & Privacy Compliant

Omnichannel

Logistics

Institutions

Pharmacists

Learn More
Email Address Acquisition Program
Grow your HCP CRM with compliant opt-in acquisition designed for long-term reach, stronger engagement, and audit-ready confidence.

Call center

Fax

CASL & Privacy Compliant

Phone

Physical

Allied HCPs

Physicians

Learn More
List Hygiene, Maintenance & Cross Matching
Improve HCP data accuracy with PTM’s list hygiene, maintenance, and cross-matching services. Reduce bounces, improve targeting, and protect compliance

CASL & Privacy Compliant

Digital

Physicians

Pharmacists

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Compliance Critical
MedVerify™ – HCP Validation
Instantly verify licensed healthcare professionals before they access samples, gated content, or protected brand resources.

Landing Page

CASL & Privacy Compliant

Digital

Pharmacists

Nurses (NPs/RNs)

Learn More
New
ProReach AI ™
ProReach AI™ helps healthcare teams plan smarter HCP campaigns with faster audience insight, stronger channel strategy, and less wasted spend.

Landing Page

Email

CASL & Privacy Compliant

Digital

Allied HCPs

Pharmacists

Learn More
PTM Recommended
Omnichannel Campaigns
Reach every HCP in Canada with PTM’s omnichannel marketing. Triple Play combines email, fax, and direct mail for higher engagement and reliable

Email

Direct Mail

CASL & Privacy Compliant

Phone

Digital

Nurses (NPs/RNs)

Allied HCPs

Learn More
High Impact
PharmaDirect™ Newsletter
Reach 41,270+ Canadian pharmacists with PharmaDirect™, the leading CASL-compliant newsletter with 86% read rate. Book inserts, editorial sponsorships,

Newsletter

Email

CASL & Privacy Compliant

Digital

Pharmacists

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High Impact
Healthcare Call Centre Programs
Deliver compliant HCP and patient support across Canada with PTM’s healthcare call centre programs. Inbound helplines, tele-detailing, and no-see HCP

Call center

Regulatory / Industry Best Practice

Phone

Physicians

Allied HCPs

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PTM Recommended
Sample Express™
Launch compliant HCP sampling programs across Canada with flexible execution built for changing budgets, uneven field access

Fax

Email

CASL & Privacy Compliant

Digital

Logistics

Allied HCPs

Nurses (NPs/RNs)

Learn More
Pharmacist Express™
Connect with verified Canadian pharmacists through compliant sampling, literature distribution, and pharmacy engagement programs. Pharmacist Express™

Fax

Email

CASL & Privacy Compliant

Digital

Logistics

Pharmacists

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Materials Management
Store, manage, and ship pharma samples, literature, and event materials through PTM’s Health Canada-approved facility.

Direct Mail

Regulatory / Industry Best Practice

Logistics

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PTM Recommended
Patient Support Programs
Reduce patient abandonment and improve therapy access with PTM’s Patient Support Programs. Prescript™ supports reimbursement and affordability.

Call center

Direct Mail

CASL & Privacy Compliant

Regulatory / Industry Best Practice

Digital

Omnichannel

Physicians

Patients

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Continuing Education Support Services
Simplify HCP education with PTM support services for CHE, CME, and CE programs, including targeting, registration, promotion, surveys and reports etc.

Fax

Call center

CASL & Privacy Compliant

Physical

Omnichannel

Physicians

Allied HCPs

Learn More
Landing Pages & Microsites
Turn HCP outreach into measurable action with compliant, high-converting landing pages built for opt-ins, sample requests, registrations.

Landing Page

CASL & Privacy Compliant

Digital

Allied HCPs

Patients

Learn More
Compliance Critical
RecallOne™ – Product Recall Management
Manage compliant product recalls across Canada with RecallOne™ by PTM. From urgent notifications to returns, reporting, and disposal, PTM delivers

Landing Page

Call center

Health Canada Directed

Omnichannel

Digital

Physicians

Institutions

Learn More
Compliance Critical
Risk Minimization & Safety Notices
PTM delivers proactive Risk Minimization Communications and urgent Health Canada Safety Notices for Rx, OTC, devices, and natural health products.

Email

Direct Mail

Health Canada Directed

Digital

Physical

Allied HCPs

Institutions

Learn More
Compliance Critical
Product Returns Management
Manage compliant non-recall product returns across Canada with PTM. From intake and segregation to destruction and reporting, PTM delivers secure

Health Canada Directed

Logistics

Physicians

Pharmacists

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Client Favourite
Email Marketing & Triggered Emails
Reach HCPs with PTM’s CASL-compliant email marketing. 7.1M emails delivered with 38% average open rates and rapid triggered follow-ups built for highe

Email

CASL & Privacy Compliant

Digital

Omnichannel

Nurses (NPs/RNs)

Allied HCPs

Learn More
Client Favourite
MR Insights™
Deploy custom HCP surveys faster with MR Insights™. PTM supports HCP survey programming, recruitment, deployment, and reporting for needs assessments

Landing Page

Fax

CASL & Privacy Compliant

Digital

Allied HCPs

Nurses (NPs/RNs)

Learn More
Fax Outreach
Reach HCPs with 96 – 99% delivery using PTM’s fax outreach. CASL-exempt, pay-per-success, and ideal for urgent, compliance-driven communications

Fax

Regulatory / Industry Best Practice

Digital

Omnichannel

Nurses (NPs/RNs)

Institutions

Learn More
Product Pulse ™
Get rapid HCP feedback on brand performance, prescribing trends, product perception, and market shifts with Product Pulse™. Short-form surveys

Email

Fax

CASL & Privacy Compliant

Digital

Nurses (NPs/RNs)

Allied HCPs

Learn More
Direct Mail Programs
Reach HCPs with compliant, fully trackable direct mail. PTM’s onsite lettershop ensures secure delivery. Ideal for safety notices and high-impact

Direct Mail

Regulatory / Industry Best Practice

Omnichannel

Physical

Allied HCPs

Institutions

Learn More

Built for Compliance.
Trusted for Execution.

  • 40+ Years Experience
  • Largest validated HCP database
  • Preferred supplier to Health Canada for Recalls
  • CASL-compliant email acquisition & outreach
  • End-to-End Program Delivery

Frequently Asked Questions

The right solution depends on what you're trying to achieve. Some organizations need to build compliant HCP audiences, while others focus on engagement, sampling, support programs, recalls, or market insights. PTM's solution framework is organized around these objectives, making it easier to identify the services that align with your audience, timeline, and business goals.

Yes. Many healthcare organizations combine services to create a more effective program. For example, audience targeting may be paired with email outreach, sampling, landing pages, call centre support, or analytics. Combining services helps create a more coordinated experience while simplifying execution, reporting, and compliance management.

Yes. PTM's services are designed specifically for regulated healthcare environments. Programs can support compliant outreach, consent acquisition, sampling, patient support, safety communications, and recall initiatives. Processes are built around documentation, audience validation, and execution standards commonly required within the Canadian healthcare industry.

Yes. PTM supports healthcare organizations across Canada through a combination of validated data, digital channels, fulfillment infrastructure, and live support services. Programs can be deployed nationally or targeted by province, specialty, healthcare setting, or professional audience depending on the campaign objectives.

Performance is typically measured using a combination of reach, engagement, response, fulfillment, and feedback metrics. Depending on the solution, reporting may include delivery rates, opens, clicks, registrations, sample requests, survey responses, or other audience actions that help evaluate program effectiveness.

PTM combines audience data, communication channels, fulfillment services, support programs, and measurement capabilities within one integrated healthcare-focused infrastructure. Rather than managing multiple vendors, organizations can coordinate outreach, logistics, compliance, and reporting through a single partner with experience supporting Canadian healthcare brands.